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What products are repairable?Updated 6 months ago

Repairable Products


In the unlikely event that something goes wrong with your product, depending on the fault and stock availability of spares, we will do our best to repair these products:


  • 2 Slice NewGen Classic Toaster
  • 4 Slice NewGen Classic Toaster
  • Classic Kettle
  • Hand Mixer

Try viewing our troubleshooting guides for advice on your product by clicking on the product name above. 


Non-Repairable Products

Unfortunately, we are currently unable to repair the following products, although spare parts may still be available to purchase: 

  • 2 Slot Design Series Toaster
  • 4 Slot Design Series Toaster
  • Design Series Kettle
  • Hot Chocolate Maker & Milk Frother
  • Hand Blender
  • Non-Electrical Products
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