Question:. What is the Sandwich Cage made of?. Answer:. The Classic Sandwich Cage is made from stainless steel. Question:. What are the dimensions of the Sandwich Cage?. Answer:. Length (including handle): 29cm x Width: 2.5cm x Depth: 14cm Length (ex

Question:What is the Sandwich Cage made of?&#xA0;Answer:&#xA0;The Classic Sandwich Cage is made from stainless steel<hr>Question:What are the dimensions of the Sandwich Cage?Answer:&#xA0;Length (including handle): 29cm x Width: 2.5cm x Depth: 14cm Length (excluding handle): 12cm<hr>Question:Can I put the Sandwich Cage in a dishwasher?Answer:&#xA0;We would not recommend cleaning in a dishwasher. To keep the Sandwich Cage in the best condition, please hand wash.<hr>Question:Can the Sandwich Cage be used on any Dualit Classic Toaster?Answer:&#xA0;The Classic Sandwich Cage is designed for use only on Dualit Classic Toasters manufactured from the year 2000 onwards.<hr>

Classic Toaster Sandwich Cage Support

Question:. Why is my toaster not working?. Answer:. If yes, your elements or 'selector' switch may need replacing. If no, your plug fuse may have blown or your timer may need replacing. Question:. Why is one side of my bread not toasting?. Answer:. Q

Question:Why is my toaster not working?Answer:&#xA0;<ol><li style="font-family: Arial, Helvetica, sans-serif; font-size: 18px; color: rgb(0, 0, 0);">Check the toaster is plugged in.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 18px; color: rgb(0, 0, 0);">Check if the &apos;neon&apos; is glowing red.</li></ol>If yes, your elements or &apos;selector&apos; switch may need replacing.If no, your plug fuse may have blown or your timer may need replacing.<hr>Question:Why is one side of my bread not toasting?Answer:&#xA0;<ol><li style="font-family: Arial, Helvetica, sans-serif; font-size: 18px; color: rgb(0, 0, 0);">Check the &apos;selector&apos; switch is set correctly. If set to Bagel setting only one side will toast and remember to insert bread from the very left hand slot.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 18px; color: rgb(0, 0, 0);">One or more of the elements may need replacing, contact Dualit&apos;s Customer Services Agent on <a data-fr-linked="true" href="mailto:info@electra-craft.com" id="isPasted">info@electra-craft.com</a> or +(201) 439-1700 for replacements.</li></ol><hr>Question:Why is there smoke coming out of the slots?Answer:&#xA0;<ol><li style="font-family: Arial, Helvetica, sans-serif; font-size: 18px; color: rgb(0, 0, 0);">If this is the first time using your toaster, this is normal, your elements are being conditioned.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 18px; color: rgb(0, 0, 0);">Empty the crumb tray. A build-up of crumbs can burn or cause a fire.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 18px; color: rgb(0, 0, 0);">Some crumbs or pieces of bread may be stuck in the toaster. Unplug, remove the crumb tray then turn the toaster down over a sink or bin and gently shake the crumbs out or use a soft brush to clean inside your toaster.</li></ol><hr>Question:My timer is noticeably slow or stickingAnswer:&#xA0;Unplug and do not use the toaster. Replace the timer immediately. Spare timers are available from Dualit&apos;s Customer Services Agent on <a data-fr-linked="true" href="mailto:info@electra-craft.com" id="isPasted">info@electra-craft.com</a> or +(201) 439-1700 and must be fitted by a qualified electrical engineer.<hr>Question:The power neon is illuminated but my toaster is not toastingAnswer:&#xA0;The thermal fuse has been activated. See page 17 of the instruction manual.<hr>Question:What are the slot dimensions?Answer:&#xA0;The slot dimensions are 28mm (w) x 140mm (h) x 120mm (l) (front to back).<hr>Question:What grade of stainless steel is used for the central cover?Answer:&#xA0;The stainless steel grade is 430 BA.<hr>Question:How do I cure uneven toasting?Answer:&#xA0;Preheat the elements before toasting the bread.When first using the toaster from cold, we would suggest that you preheat the elements before toasting the bread. To do this, please turn the timer dial to its full extent and drop your bread in when the timer reaches the 2.5 minute mark. This will allow the end castings sufficient time to heat up.However, if you are still experiencing uneven toasting, you may wish to return the toaster to Dualit for inspection. If under warranty, the toaster should be returned to us via the retailer.<hr>Question:How do I clean my toaster?Answer:&#xA0;With a damp clothA stainless steel cleaner can be used on the central cover only. It should not be used on the ends as this would cause discoloration. Instead, we recommend that you clean the end castings with a damp cloth and then use a soft dry cloth to polish them afterwards.<hr>Question:Where can I get my toaster repaired?Answer:&#xA0;Please return the appliance to the store or retailer where purchased.We do not have any listed off-site recommended repair agents at present. If your appliance fails to operate properly, while in use under normal household conditions and within the warranty period, please return the appliance to the store or retailer where purchased. Some retailers may offer a different warranty period to the standard, please check with your retailer for details.We suggest that you contact Dualit&apos;s Customer Services Agent on <a data-fr-linked="true" href="mailto:info@electra-craft.com" id="isPasted">info@electra-craft.com</a> or +(201) 439-1700, to discuss the nature of the fault.<hr>Question:Should the elements glow red?Answer:&#xA0;After a number of uses the elements should start to glow redOur unique &#x2018;ProHeat&#x2019; elements, used on all Vario, Combi and NewGen toasters, only glow red after prolonged and continuous use. If they start to glow red straight after being switched on, there could well be a fault with the elements.<hr>Question:Can I order new elements?Answer:&#xA0;Replaceable ProHeat elements are available for all Classic toastersReplacement ProHeat elements can be ordered through Dualit&apos;s Customer Services Agent on <a data-fr-linked="true" href="mailto:info@electra-craft.com" id="isPasted">info@electra-craft.com</a> or +(201) 439-1700. Replacing an element is a simple procedure, but should only be done by a competent electrician.<hr>Question:Can I order a new timer for my toaster?Answer:&#xA0;Timers can be purchased for all Classic toastersSpare timers can be obtained by contacting Dualit&apos;s Customer Services Agent on <a data-fr-linked="true" href="mailto:info@electra-craft.com" id="isPasted">info@electra-craft.com</a> or +(201) 439-1700. Fitting a new timer is a simple procedure but should only be done by a competent electrician. The Timer on this product is a mechanically wound part and, like any mechanical part, it can be susceptible to failure. For this reason, we state in our Instruction Manual that the appliance should not be left unattended during use and that it is switched off at the socket when not in use.<hr>

2 Slot NewGen Classic Toaster Support

FAQs and troubleshooting for your Classic Toaster.

Question:Why is my toaster not working?Answer:&#xA0;<ol><li style="font-family: Arial, Helvetica, sans-serif; font-size: 18px; color: rgb(0, 0, 0);">Check the toaster is plugged in.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 18px; color: rgb(0, 0, 0);">Check if the &apos;neon&apos; is glowing red.</li></ol>If yes, your elements or &apos;selector&apos; switch may need replacing.If no, your plug fuse may have blown or your timer may need replacing.<hr>Question:Why is one side of my bread not toasting?Answer:&#xA0;<ol><li style="font-family: Arial, Helvetica, sans-serif; font-size: 18px; color: rgb(0, 0, 0);">Check the &apos;selector&apos; switch is set correctly. If set to Bagel setting only one side will toast and remember to insert bread from the very left hand slot.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 18px; color: rgb(0, 0, 0);">One or more of the elements may need replacing, call the helpline or visit www.dualit.com for replacements</li></ol><hr>Question:Why is there smoke coming out of the slots?Answer:&#xA0;<ol><li style="font-family: Arial, Helvetica, sans-serif; font-size: 18px; color: rgb(0, 0, 0);">If this is the first time using your toaster, this is normal, your elements are being conditioned.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 18px; color: rgb(0, 0, 0);">Empty the crumb tray. A build-up of crumbs can burn or cause a fire.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 18px; color: rgb(0, 0, 0);">Some crumbs or pieces of bread may be stuck in the toaster. Unplug, remove the crumb tray then turn the toaster down over a sink or bin and gently shake the crumbs out or use a soft brush to clean inside your toaster.</li></ol><hr>Question:My timer is noticeably slow or stickingAnswer:&#xA0;Unplug and do not use the toaster. Replace the timer immediately. Spare timers are available from Dualit&apos;s Customer Services Agent on <a href="mailto:info@electra-craft.com" rel="noreferrer noopener" target="_blank" title="mailto:info@electra-craft.com">info@electra-craft.com</a> or +(201) 439-1700 and must be fitted by a qualified electrical engineer.<hr>Question:The power neon is illuminated but my toaster is not toastingAnswer:&#xA0;The thermal fuse has been activated. See page 17 of the instruction manual.<hr>Question:What are the slot dimensions?Answer:&#xA0;The slot dimensions are 28mm (w) x 140mm (h) x 120mm (l) (front to back).<hr>Question:What grade of stainless steel is used for the central cover?Answer:&#xA0;The stainless steel grade is 430 BA.<hr>Question:How do I cure uneven toasting?Answer:&#xA0;Preheat the elements before toasting the bread.When first using the toaster from cold, we would suggest that you preheat the elements before toasting the bread. To do this, please turn the timer dial to its full extent and drop your bread in when the timer reaches the 2.5 minute mark. This will allow the end castings sufficient time to heat up.However, if you are still experiencing uneven toasting, you may wish to return the toaster to Dualit for inspection. If under warranty, the toaster should be returned to us via the retailer.<hr>Question:How do I clean my toaster?Answer:&#xA0;With a damp clothA stainless steel cleaner can be used on the central cover only. It should not be used on the ends as this would cause discolouration. Instead we recommend that you clean the end castings with a damp cloth and then use a soft dry cloth to polish them afterwards.<hr>Question:Where can I get my toaster repaired?Answer:&#xA0;Please return the appliance to the store or retailer where purchased.We do not have any listed off-site recommended repair agents at present. If your appliance fails to operate properly, while in use under normal household conditions and within the warranty period, please return the appliance to the store or retailer where purchased. Some retailers may offer a different warranty period to the standard, please check with your retailer for details.We do have a Dualit repairs service for UK customers only. You can have the product sent in to us, boxed up with a brief description of the problem, your contact details, a return address and a copy of proof of purchase. Upon examination, if a fault is found and the item is not within warranty, a quote will be sent out for the cost of repair. Please send to the following address:Repairs Department, Dualit Ltd, County Oak Way, Crawley, West Sussex RH11 7STBefore you send any item to us, we suggest that you contact Dualit Customer Service on 01293 652 500, to discuss the nature of the fault.<hr>Question:Should the elements glow red?Answer:&#xA0;After a number of uses the elements should start to glow redOur unique &#x2018;ProHeat&#x2019; elements, used on all Vario, Combi and NewGen toasters, only glow red after prolonged and continuous use. If they start to glow red straight after being switched on, there could well be a fault with the elements.<hr>Question:Can I order new elements?Answer:&#xA0;Replaceable ProHeat elements are available for all Classic toastersReplacement ProHeat elements can be ordered or by calling Dualit Customer Service on 01293 652500 (UK customers only). The elements are &#xA3;7.80 each, with a postage and packing charge (delivery within UK only). Replacing an element is a simple procedure, but should only be done by a competent electrician.<hr>Question:Can I order a new timer for my toaster?Answer:&#xA0;Timers can be purchased for all Classic toastersSpare timers can be obtained through Dualit&apos;s Customer Services Agent on <a href="mailto:info@electra-craft.com" rel="noreferrer noopener" target="_blank" title="mailto:info@electra-craft.com">info@electra-craft.com</a> or +(201) 439-1700. Fitting a new timer is a simple procedure but should only be done by a competent electrician. The Timer on this product is a mechanically wound part and, like any mechanical part, it can be susceptible to failure. For this reason, we state in our Instruction Manual that the appliance should not be left unattended during use and that it is switched off at the socket when not in use.<hr>

4 Slot NewGen Classic Toaster Support

Question:. Why is my toaster not working?. Answer:. 1. Check the toaster is plugged in. 2. Check if the 'neon' is glowing red. If yes, your elements or 'selector' switch may need replacing. If no, your plug fuse may have blown or your timer may need

Question:Why is my toaster not working?Answer:&#xA0;1. Check the toaster is plugged in.2. Check if the &apos;neon&apos; is glowing red.If yes, your elements or &apos;selector&apos; switch may need replacing.If no, your plug fuse may have blown or your timer may need replacing.<hr>Question:I get uneven toastingAnswer:&#xA0;1. Whenever possible, ensure you have loaded all active slots2. Ensure size and type of bread being loaded is the same3. Empty but active slots will still generate heat and some of that heat may be transferred to the adjacent slot. This can therefore caused increased toasting on that side of the bread.<hr>Question:My toast doesn&apos;t pop up when the toaster has finishedAnswer:&#xA0;1. If the power neon remains illuminated, immediately unplug the toaster and call service centre.2. Your bread may be too thick: Slices thicker than 36mm will get stuck, hand cut slices must be cut evenly, using a &apos;sandwich cage&apos; can make toasting thicker items easier.<hr>Question:One side of my bread is not toastingAnswer:&#xA0;If set to bagel setting only one side will toast. Press the bagel button to cancel the setting. Remember to insert bread from the very left hand slot.<hr>Question:Smoke coming out of the slotsAnswer:&#xA0;1. If this is the first time using your toaster, this is normal, your elements are being conditioned. This will dissipate after a few uses.2. The crumb tray might be full. A build up of crumbs can burn or cause a fire. Empty the crumb tray.3. Some crumbs or pieces of bread may be stuck in the toaster. Unplug, remove the crumb tray then turn the toaster upside down over a sink or bin and gently shake the crumbs out.<hr>Question:What Sandwich Cage can I use with the Architect Toaster?Answer:&#xA0;The Lite Sandwich Cage can be used in the Architect Toaster.<hr>Question:How long is the power cable?Answer:&#xA0;The cable length for the toaster is 90cm long.<hr>Question:What are the slot dimensions?Answer:&#xA0;Slot dimensions are 36mm (w) x 145mm (l) x 120mm (d).<hr>

2 Slot Design Series Toaster Support

4 Slot Design Series Toaster Support

Question:. Can I use this on other model toasters?. Answer:. The Classic Warming Rack is designed for use only on Dualit Classic Toasters manufactured from the year 2000 onward. Question:. Can I use the Warming Rack to warm plates or other items?. An

Question:Can I use this on other model toasters?&#xA0;Answer:&#xA0;The Classic Warming Rack is designed for use only on Dualit Classic Toasters manufactured from the year 2000 onward.&#xA0;<hr>Question:Can I use the Warming Rack to warm plates or other items?Answer:&#xA0;The Warming Rack must only be used for warming bread products such as muffins, bagels and croissants. It must not be used for anything else. To do so would risk damaging your toaster.

Classic Toaster Warming Rack Support

Question:. What is the Sandwich Cage made of?. Answer:. The Design Series Sandwich Cage is chrome-plated metal. (Nickel plated steel). Question:. What are the dimensions of the Sandwich Cage?. Answer:. Length (Including handle): 23cm x Width: 3.2 cm

Question:What is the Sandwich Cage made of?&#xA0;Answer:&#xA0;The Design Series Sandwich Cage is chrome-plated metal. (Nickel plated steel).<hr>Question:What are the dimensions of the Sandwich Cage?Answer:&#xA0;Length (Including handle): 23cm x Width: 3.2 cm x Depth (including handle): 17cm. Length (excluding handle): 12.3cm<hr>Question:Can the Sandwich Cage be used in the Long Slot Lite Toaster?Answer:&#xA0;No, Sandwich Cages cannot be used in the Long Slot Lite Toaster.<hr>Question:Do you have any sandwich recipes?Answer:&#xA0;Design Series&#xA0;Sandwich Cage instructions come with a recipe section.<hr>Question:How many Sandwich Cages come in a pack?Answer:&#xA0;The Design Series Sandwich Cages come as a pack of 2 cages.<hr>

Toaster Support